Meet Burno! Your 24/7 Text & Email Companion
Rumor is… we don’t talk about Bruno. But the truth is you can talk to Bruno any time of the day or night, 24/7, 365 days of the year!
Bruno is always there and always waiting to send out your account statement or retrieve the most recent financials. Need the governing docs? CC&Rs, Bylaws, Rules & Regs are now just a text or email away!
Meet Joy! Your AI Concierge
Joy is always ready to help. And like Bruno, she answers the phones 24/7, 365 days a year. She never sleeps and neither wind, nor rain, nor sleep will keep her from her assigned duties.
She’s answered almost 10,000 calls and homeowner questions so far and she just getting started. Once trained in the nuances of your communities needs she becomes extremely efficient!
AI Tools & Strategies for Success
Joy & Bruno are our AI Concierge. They are not just tech; they are the cutting edge of agentic AI. Tools created to operate autonomously and make life better! We use them to ensure that communication with homeowners is seamless and response from management is fast, efficient and complete!
24/7, 365 UP-TIME!
Our systems can handle thousands of inquires every second of the day. No more waiting for simple things like statements or community documents to be delivered!
COMPLEX ISSUES ARE EXCALATED
Our agents are trained to escalate issues quickly. When you need a human involved, you’ll be transferred immediately!
EMERGENCIES
Unlike human beings where emotions can skew judgement, our AI systems handle situations logically. When it’s an emergency, it gets handled efficiently!
REMOTE MANAGEMENT INCLUDED
When you upgrade from Self-Service Management to Remote Management, you get Joy & Bruno as part of the package along with all our AI enhanced software suite!